Direct Service Provider I
Company: The ARC Los Angeles and Orange Counties
Location: Downey
Posted on: April 1, 2026
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Job Description:
Full-time Description Employee Type: Full Time BASIC
RESPONSIBILITY: The Direct Service Provider I will be responsible
for interacting with and providing a safe environment, including
social and community support activities, to the participants
served. The Direct Service Provider I is responsible to and reports
to the Program Innovation Leader and the Director of Programs.
SPECIFIC DUTIES: 1. Actively engage with participants in daily
activities that follow a person-centered approach and support the
participant’s individual program goals. 2. Encourage participants
to join activities while promoting individual choice and
decision-making opportunities. 3. Complete documentation including
but not limited to: daily logs, incident reports, and attendance
logs. 4. Promote community integration by ensuring participants
have full access to the community through outings, field trips, and
attending special events. 5. Attend departmental staff meetings and
trainings. 6. Perform additional tasks and duties as may be
assigned from time to time. Requirements QUALIFICATIONS: General: ·
MUST be at least 21 years of age. · MUST pass a criminal background
check. · MUST have a current California driver’s license with a
good driving record. · Can lift a minimum of 45lbs. · Strong
communication, teambuilding and leadership skills · Willingness to
learn and be flexible · Excellent interpersonal, negotiation, and
conflict resolution skills. · Willingness to learn and be flexible
· Excellent organizational skills and attention to detail. ·
Excellent time management skills with a proven ability to meet
deadlines. Competencies: · Self-awareness —Self-awareness is a key
component of person-centered planning; staff must be cognizant of
their own cultural assumptions, psychological development and
temperament, personality dynamics, and prejudices to avoid imposing
their beliefs on the process. · Personal integrity —In the context
of person-centered planning, personal integrity means having
minimal conflicts, clear values of caring for the person, acting in
accordance with those values, and acting consistently over time. ·
Informed decision making —The ability to help the person understand
what the options are and to support the exploration of potential
options in order to enhance decisions. · Yielding control —The
ability to have planning driven by the person through
self-direction and self-determination, including supporting
consumers to initiate planning. · Team building —Building the plan
is a collaborative task, and the staff fosters a team environment.
Team building keeps the group of individuals around the person in a
contributing, cohesive unit. The team of people is organized to
work together cooperatively to meet the person’s needs. ·
Strengths-based thinking —Focus is on the positive attributes of a
person, the process is person-led, and centered on strengths-based
outcomes and positive attributes. · Active and reflective listening
—Facilitators use active listening throughout the planning process,
giving their full attention, using body language and responses that
demonstrate their consideration and understanding of what the
speaker is communicating. The goal of active listening is to ensure
the speaker feels heard and understood. Staff use reflective
listening, paying special attention to the content, feelings, and
meaning behind the message and reflecting back to the speaker to
demonstrate understanding and clarify the message. The purpose of
reflective listening is to act as a mirror or reflection of the
speaker to optimize their communication. · Understanding of living
best life —Living one’s best life is subjective and involves
reaching targeted levels of growth, leading to taking actions that
help the person discover and hone their interests, talents, and
passions. The facilitator supports the person to articulate what
his or her best life looks like, and to tailor their plan to fit
their ideal. Education: · Must have a high school diploma or GED. ·
Have and maintain current Red Cross First Aid Certificate and CPR
Certificate. · Fluent in speaking, reading, and writing in English;
Spanish, preferred. Experience: · Minimum 6 months of experience.
SCHEDULE AND COMPENSATION: · Monday – Friday 8:00am – 4:30pm. Some
weekends or evening as needed for special events/community events.
· 403B available with employer 4% provided after employee puts in
6%. · Health, Vision, Dental benefits available. · Compensation
reflective of experience and education. Salary Description
16.25-19.25/hr
Keywords: The ARC Los Angeles and Orange Counties, Compton , Direct Service Provider I, Social Services , Downey, California
