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Bilingual Customer Support Representative

Company: VirtualVocations
Location: Vista
Posted on: May 26, 2025

Job Description:

A company is looking for a Customer Support Representative to assist restaurant owners with inquiries and issues.
Key Responsibilities

Respond quickly and accurately to a high volume of inbound phone calls, chats, and emails
Maintain a customer satisfaction level over 90%
Log all activities and interactions with customers using Salesforce

Required Qualifications

Customer-facing support experience, preferably at a software company
Fluent in Spanish and English with excellent spoken and written communication skills
A designated work from home area with high-speed internet and minimal interruptions
Experience working in a fast-paced environment
Familiarity with a telephony system such as Talkdesk or RingDNA

Keywords: VirtualVocations, Compton , Bilingual Customer Support Representative, Other , Vista, California

Click here to apply!

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