Scrum Master

Company: Sharp Decisions
Location: Torrance
Posted on: May 15, 2025

Job Description:

A client of Sharp Decisions is looking for a Project Manager /Scrum Manager. This role is HYBRID in Torrance, CA (4 days onsite. 1 day remote) with an initial contract of 36 months. W2 ONLY

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Daily Tasks Performed

Project Manager /Scrum Manager who will manage a large-scale scale on our client's Customer Data Platform and Personalization program. The client is currently in the process of SAFe Agile Transformation. The contract engagement is multi-year and will involve SAFe delivery throughout the overall project lifecycle.

Establishes and implements project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations
Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality, and timeline issues appropriately
Responsible for tracking key project milestones and adjusting project plans and/or resources
Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed
Manages one or more cross-functional projects of high complexity
Responsible for the management of one or more medium to large-sized, moderately to highly complex projects
This position requires extensive collaboration and cross-functional communication with IT, AHM associates, consultants, contingent workforce, and vendors.'
Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met
Serves as a resource to project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes
Provides administrative support to project managers and project leaders
Ensures project control systems are in place and integrates project data for decision makers
Coordinates and works with internal and external parties to organize the various components needed to initiate, run and conclude major projects.
The Scrum Masters primary role is to help the Product Team work more effectively. With a focus on continuous improvement, the Scrum Master will work closely with the Product Owner and development team, leading the production support and enhancement of our customer- and dealer-facing digital products. Support the teams adherence to agile practices and values, coach team members on the use of agile methodologies to achieve agile maturity, remove impediments to help the team progress on their deliverables, identify areas of improvement, and propel the agile process ensuring Scrum ceremonies take place, are time boxed and are positive and productive.





Position Success Criteria (Desired) - 'WANTS'

Academic/Experience/Competency:

Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
Project Management certification or successful completion of a recognized project management curriculum is preferred.
7 to 10 years of IT work experience, managing IT projects
Advanced ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole
Advanced understanding and ability to manage complex program and project budgets
Advanced ability in implementing program and project plans, monitoring progress, resource usage and quality
Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Advanced understanding of multiple project management disciplines
Extensive project management knowledge/experience in leading and implementing Personalization and Customer Interaction program
Advanced knowledge/experience of multiple project management strategies, disciplines, and theories
Strong experience with Agile/SCRUM/SAFE delivery methodologies
Strong experience with Jira and Confluence
Strong experience managing Software package implementation projects / programs (including SaaS framework)
Excellent communication and presentation skills
Effective communication and guidance for technical teams such as ARB (Architectural Review Board)
Take personal ownership and responsibility for all deliverables.

Knowledge, skills, abilities, traits, certifications, years of experience, to successfully perform job function:



Clear communication skills and ability to communicate and negotiate with stakeholders
Ability to collaborate well with a diverse set of team members (team player)
Strong Familiarity with Waterfall & Agile Delivery models
Technical background to clearly understand complex business requirements and benefits of assigned projects
Ability to innovate and multi-task with minimal oversight
Ability to perform the role of scrum-master



Preferred:



Automotive industry background, familiarity with Automotive Product, Data Analytics, Personalization Customer Interaction models & related Business Processes
Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions, or integrations
Familiarity with Jira/Confluence

Keywords: Sharp Decisions, Compton , Scrum Master, IT / Software / Systems , Torrance, California