Medical Customer Service Representative
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Medical Customer Service
Representative.
Key Responsibilities
Answer incoming calls and emails from patients regarding billing
inquiries and resolve complaints
Process patient billing inquiries, explain charges, and facilitate
resolution of discrepancies
Update and maintain accurate patient records while ensuring
confidentiality and compliance with HIPAA regulations
Required Qualifications
High school diploma or equivalent
Prior experience as a customer service specialist, preferably in a
medical setting
Knowledge of medical benefits, revenue collection, and patient
records
Familiarity with insurance company payment processes and billing
requirements
Experience with financial assistance applications and related
processes
Keywords: VirtualVocations, Compton , Medical Customer Service Representative, Healthcare , Vista, California
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